With a workforce of over 120 operatives and supported by 21 apprentices, the Asset Management division of CCG (Scotland) Ltd offers a range of services, including heating and rewiring, boiler renewals, kitchen and bathroom installations, and window and door replacements to local authority and housing association clients.
Over the last 13 years, AM has completed installations to over 50,000 properties in Scotland with the capability of delivering any scale of planned maintenance contract anywhere in the country.
In 2018/19 alone, the division completed over 2000 installations deliverable through direct award or through trusted framework providers such as the Scottish Procurement Alliance, a framework where CCG AM is ranked first in Scotland for kitchen and bathroom replacements and window and door installation.
In servicing the public sector, CCG AM believes in undertaking contracts to the highest quality standard, however, this quality standard is not just gauged upon the standard of finish but also in the experience felt by our clients and customers, particularly in the area of occupied housing. CCG AM, therefore, ensures that there is a steady stream of communication at all levels of the process, micromanaging each person and their property which includes a dedicated Tenant Liaison Officer (TLO) that is communicative with a resident daily.
Upon the completion of the installation, CCG AM undertakes a full 360 review of the works, performing a self-review as well as a full review with the client and tenant prior to handing over the property.
“Treating each customer`s home as if it was your own and you won`t go far wrong” is an ethos that is used on every contract no matter the type or size.
For construction, CCG AM often operates as the principle plumbing contractor, namely in new build housing, and by working CCG Manufacturing, a one-stop-shop service in the design, manufacture, and installation of timber and window and door products is provided.
Note – for any residents having issues with appliances that have been installed in your new build home or as part of a planned maintenance programme in your existing property, please see our Appliance Operational Instructions Video. This provides you with helpful advice on appliances throughout your home including your boiler/ thermostat, smoke alarm and CO2 alarm, amongst other items. If your product is a different brand, then please see CCG Customer Care via our Head Office contact details.